Arnie Herz is a dynamic and sought-after speaker in the legal, professional service and larger business markets.  He has inspired and trained thousands to master the art of relationships for tangible bottom-line results.

   Arnie brings 17 years of experience, insights and practical wisdom gained as a lawyer, mediator and business advisor to his work at Legal Sanity Learning Programs, the training + development venture he launched in 2004.

   In his unique and comprehensive programs, Arnie offers hands-on, interactive exercises and learning modules that empower participants to achieve unparalleled career and personal success.

   Anchoring Arnie's diverse offerings is the XE Factor -- his model of human energy exchange that considers how an issue, interaction or activity impacts individuals and groups on an energetic level -- an energetic impact that directly influences and controls business results. Through Legal Sanity Learning Programs, Arnie teaches people to consistently harness the XE Factor to their advantage while avoiding unfavorable outcomes.

   A highly skilled communicator and engaging presenter, Arnie's passion for reaching and teaching others translates well across a range of media.  Legal Sanity -- Arnie's popular blog featured in the Law.com network's Legal Blog Watch -- has a wide international audience and high visibility due to its rich content on optimizing the business of law.

   Arnie's leading-edge approach and ideas have been covered in prominent print publications in the United States, Canada and Australia. He has also made television appearances as an expert commentator and hosted his own radio show, the Legal Sanity Moment.

Speeches & Training:

1) XE Factor – Relationships for Business Success

   Success in the law largely turns on the quality of our work relationships. High quality professional relationships, in turn, depend upon the XE Factor™- the degree to which lawyers are able to generate positive energy and avoid depletion while interacting with others.

• Lawyers with a high XE Factor are adept at managing the everyday human dramas they face. They avoid the depletion so many practitioners experience when dealing with needy and fickle clients, competitive and insecure co-workers, ruthless adversaries, impatient judges and disgruntled family members
• Lawyers who master the XE Factor's practical principles and skill set are able to consistently generate thriving relationships, create consensus, inspire and motivate others, achieve great results aligned with clients' real needs, and cultivate fulfilling and lucrative careers without sacrificing themselves in the process.

   The cornerstone of Legal Sanity Learning Programs’ offerings for lawyers, this comprehensive program introduces participants to the XE Factor and empowers them to understand how it determines the quality and success of their relationships in the law and beyond.

In this highly interactive program, participants will learn:

·        how the legal profession’s energy crisis impacts their business bottom line

·        why exchanging positive energy and avoiding depletion is key to cultivating prolific and lucrative professional relationships

·        a set of concrete principles for generating effective working relationships

·        fundamental skills needed to optimize client and coworker communications

·        practical steps to avoid personal depletion while achieving business results for clients

Who should attend?

·        any lawyer or law firm leader seeking to improve their job performance and career satisfaction

·        any lawyer looking for hard business results

2) XE Factor – Generating Business Plus Networking

   It is a given that lawyers survive and thrive by building their book of business. This is as true for practitioners scaling the ranks at large firms as it is for those looking to succeed in small or solo practices.

   Yet, while generating business is part and parcel of life in the law today, many lawyers readily admit that they feel unskilled and uninspired when it comes to business development activities. Avoidance prevails as these lawyers opt to remain in their competency comfort zone – behind the scenes at work. 

Among the many different excuses offered for this resistance and retreat are:

·        “I don’t have time”

·        “I have no idea where to find potential clients”

·        “I don’t want to seem pushy or artificial”

·        “I don’t know what to say”

·        “Crowds make me uneasy”

·        “I’m too shy”

·        “I’m not a people person”

   Regardless of the excuses offered, there are two common denominators for this mass avoidance: Lack of know-how and fear.

   Most lawyers come out of law school without ever having cultivated the skills or mind set required for highly effective rainmaking. This deficit can breed fear: fear of venturing into unfamiliar and uncomfortable territory; fear of being rejected; and fear of being misunderstood.

   During this highly interactive program, participants will engage and deconstruct real-world examples to learn:

·        how to harness the XE Factor, the personal energy equation that is the very essence of business generation

·        why business generation is notabout hard sells, palm-pressing and ego-boosting

·        secrets of effective conversation that instantly connects people

·        how naturally shy people can become accomplished networkers by choosing their comfort zones

·        why the elevator pitch is a myth

·        business generation techniques that foster valuable, long-term personal and professional relationships

·        how to create a game plan for bringing business development to the next level

Who should attend?

·        any lawyer who approaches – or avoids - business generation with a sense of fear and uncertainty

·        any lawyer wanting to gain the confidence it takes to bring their business generation success to the next level

3) XE Factor – Creating Client Evangelists:

   What do consumers of legal services really want?

   What does it take to generate Client Evangelists - clients so satisfied with the legal services they receive that they voluntarily and loudly shout the firm’s, and lawyer’s, praises to the rafters and become great referral sources?

   How can lawyers and clients alike come away from their everyday interactions feeling successful, inspired and fulfilled?

   This highly interactive program answers these questions and more utilizing the XE Factor™ - the dynamic of human energy generation, depletion and management that plays out in the professional arena.

In this program, participants will partake in hands-on exercises and activities to learn:

·        how the exchange of human energy underlies client relationships and interactions

·        a set of proven, practical and user-friendly guidelines for creating client evangelists

·        how to improve the process and outcome of any client interaction by clarifying real goals and needs

·        ways to connect with clients by exploring both facts and feelings

·        fundamental communication skills that foster mutually rewarding lawyer-client connections

·        how to avoid personal depletion while achieving outstanding business outcomes

Who should attend?

·        any lawyer wanting rock solid client loyalty and increased referrals

·        any lawyer seeking to improve job performance and career satisfaction

Also Available: Optimizing Employee Engagement