John J. Nance's Video

John J. Nance’s Topics:

   Informative, educational, professional, entertaining and highly inspirational—all great descriptions of John J. Nance’s presentations.  If you have read his groundbreaking book Why Hospitals Should Fly, then you already have a good idea what you might like him to speak about for your organization.

   John Nance is one of the nation’s most in-demand healthcare speaker and consultant.  His culture changing message detailing the solutions to the patient safety and quality care crises resonate deeply with all healthcare audiences:

·       Changing Commanders into Leaders

·       How to Create True Teamwork in the Hospital Setting

·       Worlds in Collision – The Medical/Legal Threat and How to Handle it as a Practitioner

·       How to Develop Feedback Loops (Reporting Systems) That Really Work in the Hospital Setting

·       Why and How to Eliminate the Blame Culture in Responding to Human Mistakes in Medicine

·       Understanding the Inevitability of Human Mistakes and Building Systems that Can Safely Recover from Anything

·       Avoiding the Tort Trap

   Everything in healthcare starts with the patient and radiates out from there.  First and foremost, the patient must be kept safe and insulated from harm.  It is that rallying cry to safety and the collegiality that comes from a transcendent, common goal that will unite the entire organization from Board of Directors to receptionist.  

   Different audiences require different messages and tools to take back to the workplace to implement that common goal.  And every stakeholder in healthcare has a different (yet not isolated) responsibility.  This is why all of Nance’s presentations are customized to each audience.  Whether that audience is physicians, nurses, management or executive team members, everyone will discover their responsibility in the solution and how to make it happen.

John Nance's Bio:

    John J. Nance, JD has been a dynamic and deeply dedicated member of the medical community for nearly two decades. John brings a rich diversity of professional training and background to the quest of patient safety and medical practice improvement.  His new book, Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care is reinventing the cultural foundations of healthcare and bringing clarity to the decade-long patient safety and quality care debate. One of the founding members of the National Patient Safety Foundation, John was a member of the Executive Committee and served on the Foundation’s board for 9 years. 

   He is a native Texan from Dallas who earned his Bachelor’s Degree from SMU (Southern Methodist University) and his Juris Doctor Degree from SMU School of Law before admission to the Texas bar.  Installed as a Distinguished Alumni of Southern Methodist University in 2002, he is also a decorated Air Force officer-pilot veteran of Vietnam and Operations Desert Storm/Desert Shield—a Lt. Colonel in the USAF Reserve well known for his pioneering involvement in Air Force human factors flight safety education.  As a professional pilot, John has piloted a wide variety of jet aircraft, including most of Boeing’s line, as well as the Air Force C-141, and has logged over 13,000 hours of flight time in his commercial airline (Braniff and Alaska ) and Air Force careers. 

   More important to his leading-edge role in healthcare, John Nance was one of the pioneers of the pivotal safety revolution in professional communication, teamwork, and leadership known in aviation as CRM (crew resource management).  His book about safety in human systems entitled BLIND TRUST, published internationally in 1986, is widely credited with helping to spark not only the universal acceptance of CRM principles in aviation, but the earliest infusion of culture-changing lessons derived from aviation into medical practice.  BLIND TRUST was pivotal in illuminating serious public issues in aviation safety for the American public, and WHY HOSPITALS SHOULD FLY follows in that tradition as a major wakeup call.