John G. Miller’s Personal Accountability Topics:

1) Personal Accountability and Question Behind the Question

Have you heard questions like these?

Why do we have to go through all this change?

When is someone going to train me?

Who dropped the ball?

When are we going to find good people?

Why can’t they communicate better?

When is that department going to do its job right?

   Based on the best-selling QBQ! book, people at every organizational level have found this “Fast, Frank, and Fun” presentation life-changing. Participants will discover how to practice personal accountability by eliminating blame, complaining, and procrastination by asking The Question Behind the Question. Using his gifts of story-telling and humor, John delivers a message that is practical and applicable to all areas of life.

2) Flipping the Switch – Living the Question Behind the Question

  Founded on John’s book, Flipping the Switch … Unleash the Power of Personal Accountability, this presentation enables participants to use the practical tool called “QBQ!” to bring five “Advantage Principles” to life. These core ideas are: Learning, Ownership, Creativity, Service, and Trust. Whether teaching the Roadblocks to Learning, the Five Trust-Builders, or how to eliminate The Ultimate Excuse, John will give the audience tools to “flip the switch” at work and at home.

3) Be Outstanding! (Based on his newest book)

    John’s book, Outstanding! … 47 Ways to Make Your Organization Exceptional, is a result of years of observing what works—and what doesn’t. In it, he provides a roadmap for people and organizations to become exceptional. “Outstanding” means superior, striking, clearly noticeable — to stand out. People everywhere want to buy from, sell to, invest in, volunteer at, and work for outstanding organizations. Filled with practical ideas that can—and should—be used by individuals and teams from the boardroom to the stockroom, John’s presentation will help your people and organization become outstanding!

About John G. Miller:

   John G. Miller is the author of QBQ! The Question Behind the Question, Flipping the Switch ... Unleashing the Power of Personal Accountability and Outstanding ... 47 Ways to Make Your Organization Exceptional. He is founder of QBQ, Inc., an organizational development firm based in Denver, Colorado, dedicated to helping organizations become outstanding through greater personal accountability. A 1980 graduate of Cornell University, John has been actively involved in the training and speaking industry since 1986. He is the producer of—and featured in—the multimedia training system “Personal Accountability and the QBQ!” (designed for internal, ongoing implementation). John lives in Denver with his wife, Karen. They have seven children and the oldest, Kristin, presents “Personal Accountability and the QBQ!” keynotes and workshops, as well.