Fraud: The Psychology Behind Unethical Behavior and White Collar Criminals

  How have so many people been duped over the years and so many of the perpetuators continue to get away with it?  Is there a pattern to the worst perpetuators of white collar crime and fraud, and the rest of us?  Absolutely, and this extremely powerful presentation:

1.     Lays out the whole pattern of what creates and perpetuates white color crime, step-by-step.

2.     Is for those who want to understand workplace crime.

3.     Gets inside the heads of the Bernie Madoffs of the world and the folks from Enron, AIG, Tyco and many more.

4.     Uses the secrets of clinical psychologists to detect (and hopefully prevent from hiring) truly bad employees

5.     What to do once a problem is uncovered.

About Joan Pastor: 

   Since 1987, Joan has trained tens of thousands of auditors, risk and finance professionals around the world. Joan has been a frequent speaker and seminar leader for at least 50 chapters and conferences for the Institute of Internal Auditors (IIA) and American Institute of Certified Professional Accountants, as well as for the MIS Training Institute, the BIA, ICBI-Europe, AHIA, and the ISACA. She worked extensively with the International Commission Against Corruption on innovative interviewing techniques with personalities showing a high fraud risk. 

   Joan is/has developed numerous programs for the IIA, including ones for whistleblowing, communication skills and ERM Implementation, and is helping the AICPA develop guidelines for the management of audit committees. In June 2007, The IIA published book: Conflict Management and Negotiation Skills for Auditors. 

   Joan completed her doctorate in Industrial-Organizational and Clinical Psychology in 2003. She recently finished her post-doctoral program (#PSB-31785), in order to become a licensed psychologist.

   Joan focuses on Enterprise Risk Management (ERM) and Control and Risk Self Assessment (CRSA) methodologies and critical people skills, such as internal negotiations, communications, business mapping, interviewing and presentations. She is a pioneer in ERM and CRSA training. Today’s attention to corporate governance has driven the popularity of these programs to new heights. Her courses run from one half to four days and are highly tailored to match your challenges, experience level and industry. 

Proven Implementation:

   Some of Joan's more sensitive projects involved collaboration with the audit department at a major airline to re-engineer their core business processes due to critical operational risk issues related to passenger safety, customer service and on-time departures.  She also assisted auditors in uncovering several embezzlement and fraudulent practices, and then worked alongside HR and legal to provide advice on how to manage the potentially guilty parties.   

   At least 50 different organizations are using Joan’s programs for developing and facilitating risk assessments, many of which are process based.  She worked with Pacific Bell (now SBC Global), Branch Banking & Trust (BB&T), and selected Blue Cross/Blue Shield Audit Groups to develop the first CRSA/ERM training courses, which are continually updated.