With nearly 30 years’ experience, Joe Flower has emerged as the premier observer and thought leader on the deep forces changing healthcare in the United States and around the world. He has explored the future of healthcare with clients ranging from the World Health Organization, the Global Business Network, and the U.K. National Health Service, to the majority of state hospital associations in the U.S. as well as many of the provincial associations and ministries in Canada, and an extraordinary variety of other players across healthcare - professional associations, pharmaceutical companies, device manufacturers, health plans, physician groups, and numerous hospitals. He has worked on change and the future with the U.S. Department of Defense, Airbus and ArianeSpace, and a number of governments in China.
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Flower is the author of hundreds of articles. For over 20 years he was a contributing editor and regular columnist at the Healthcare Forum Journal. When the Healthcare Forum became the Health Forum of the American Hospital Association, he went on to a regular column in Hospitals and Health Networks Online. For 12 years he has written a regular column for Physician Executive, the Journal of the American College of Physician Executives. He is the author, as well, of a number of seminal articles of the Healthy Cities/Healthy Communities movement.
Flower was among the earliest denizens of cyberspace. Long before MySpace and Facebook made “social networking” a common phrase, even before there was a public Internet, he joined The Well, considered “the world’s most influential online community,” where he has been a moderator for nearly two decades. He was a contributing writer for Wired Magazine in its explosive early years, and a columnist for the pioneering health websites DNA.com and HealthCentral.com.
His deep research into the nature of change in organizations and people led to interviews with the top thinkers on organizational change, from Peter Drucker to Peter Senge and Ari de Geus. He went deeper, into the study of chaos theory, Eastern thought, and martial arts, eventually earning a black belt in Ueshiba Aikido.
Flower was a founding member of the International Health Futures Network and the principal author of the landmark forecast, “Technological Advances and the Next 50 Years of Cardiology,” Journal of the American College of Cardiology (vol. 35, no. 4, 2000).
His other writings include:
• China’s Futures Global Business Network 2000 (co-author)
• The 21st Century Healthcare Leader Jossey-Bass 1999 (co-author)
• Japan’s Futures, Global Business Network 1998 (Executive Editor)
• Leading Change: A Key Challenge for Board-Management Teams, The Governance Institute, 1998
• The Encyclopedia of the Future MacMillan, 1996 (co-author)
• Best Practices in Collaboration to Improve Health: Creating Community Jazz, (principal co-author), The Healthcare Forum and the California Wellness Foundation, 1996
• Prince of the Magic Kingdom: Michael Eisner and the Re-Making of Disney John Wiley 1991
• Age Wave Random House 1989 (co-author)
In his powerful keynotes and interactive workshops, Joe Flower - an internationally recognized healthcare futurist and a world-class presenter - shares his unique grasp of the forces transforming healthcare, such as the aging of the Baby Boom, radically new pharmaceuticals and therapies, digitization and automation, extreme cost pressures, and shifts in payment structures. Perhaps greater than any of these, the rising power of the consumer and the new transparency combine to bring us to something completely new: a health care world in which customers (patients, families, referring physicians, health plans, employers, governments) can finally ask the classic value questions: How good is this? What does this really cost? We will look back on this as one of the great hinge points in the history of healthcare. The response is a movement arising all across healthcare, overturning everything we thought of as normal.
In this turbulent and confusing environment, these talks and workshops help your organization reshape itself to be more nimble, knowledgeable, and change-competent.
Will Victory on Health Reform Mean Defeat for the Democrats? by Joe Flower
Flower’s talks and interactive workshops, you will discover:
· The deep forces driving change in healthcare in this decade
· How these forces affect your segment of healthcare and your market
· The risks and opportunities these forces bring your organization
· What your organization must know - and do - to survive and thrive in this environment
· How to deal with the emotional obstacles to change within your organization
· How to track leading indicators of change
· How to implement real change strategies for your organization 1) Surviving and Thriving Under the Reform
Whatever the shape of healthcare reform in 2009, it will re-fashion your business for years to come, whatever part of healthcare you are in – or even if you are not in healthcare. It will sharply affect workforce issues, choices about retirement and entrepreneurship, the future of unions. Within healthcare, it will re-shape each sector, each market, and each organization differently, depending on the details of the reform, as well as the demographics of your market, and your organization’s ability to react nimbly to complex change. How reform will affect your organization, your members, or your sector is a far more subtle and surprising question than you might suppose. We can tease the answers out of the shape of the reform itself, and the forces arrayed to influence the regulatory atmosphere, and we can pace out how the changes unleashed by reform will unfold over the coming three, five, and ten years. This is a close look, customized to your sector, your business model, your organization. 2) 15 Ways to Make Healthcare Cheaper by Making It Better
The remarkable secret at the core of the healthcare conundrum is that better healthcare - higher quality, universal coverage, quicker access - actually costs less. The evidence is clear, across the world, in specific systems within the U.S., and in the ways other industries have cut costs and increased quality at the same time. The opportunities are vast. The savings can be huge, and so can the rapid, visible improvements. Joe Flower presents 15 ways to make healthcare cheaper by making it better - with vivid, inspiring examples of organizations that are pioneering this entirely new way of seeing what we do and how we do it.
3) High Tech, New Tech, Clinical Tech: The Unfolding Future
Instant genome readings and home-style genome hackers, pig hearts transplanted into humans, stem cell workhorses, personalized cancer vaccines, nanobots and nanocomputers made of DNA cruising our arteries, true bionic prosthetics that “feel,” portable MRIs and re-grown limbs, and maybe even a true end to aging – the range of clinical advances now in the lab or just coming into use is astonishing, intriguing, and heartening. Combine them with new communications technologies and automation, and we can begin to see healthcare that looks nothing like anything we are used to. We go beyond the “Wow!” moment to look at what these amazing possibilities may actually mean for healthcare, what we can do for our patients, where, with what tools – and how soon.
4) Healthcare Samurai: Heroes in Suits and Scrubs
Across healthcare, in the United States and other countries, some people and some organizations are making remarkable changes, casting off "business as usual," asking the hard questions, trying new methods, getting rigorous about what works and what doesn't. These surprising and provocative examples - clinicians, entrepreneurs, top executives, networkers within the organization - inspire us, and allow us all to imagine how much better healthcare can be when we stop doing it the way we have always done it, and start searching for what really works.
5) Healthcare Better Faster Cheaper
A stunning presentation of the scope of the healthcare problem today and some remarkable news from a futurist who knows where to look: A movement is emerging that can change healthcare from the bottom up based on a new concept of value, new methods of discovering what works and what doesn’t, and new ways of building organizations that learn. While many are waiting for someone else to make the decision, now, in every part of healthcare, there are clinicians, hospitals, health plans, vendors, investors, and consumers who are taking steps to build a healthcare that works.
6) The Next Healthcare
In 20 years healthcare may look very little like it does today. We can already see some of the building blocks of that future - from digitization, automation, and the Internet, to powerful new pharmaceuticals and diagnostic techniques, to the increasing failure of our current financing structures - and we can begin to imagine what kind of future they will likely shape. Take a tour of a day in the life of healthcare 5, 10, or 15 years from today.
7) Borrow My Eyes: Consumer Power In the Future of Healthcare
What does this Information Age bring us? Well, right now, mostly disruption. More people have more information about what’s going on than ever before. But do they understand it? New data-mining techniques, the “semantic web” and consumer-directed health plans are already ushering in an age of transparency and consumer power unlike anything we have experienced before. Whoever can turn all that data into real knowledge will have leverage in the new healthcare. And that may be the best thing that could happen.
8) But What About Me?
As healthcare rights itself the workforce will change along with it. Most organizations are paralyzed at the prospect of job loss, but we can’t plan a new healthcare without confronting obsolescence along with the new opportunities. Healthcare will change, but the boundaries around healthcare will shift, too, enlarging the market and the potential for new business models and career paths. In this talk Joe conducts thought experiments designed for and with your organization and your people: How do we imagine our way into the new forms of healthcare? Where will we find new profit centers that can support a new workforce? How might the pieces fit together? Who can we be? What's the future of specialists?
9) Vectors in the Future of the Healthcare Value Chain
In a healthcare world that is both consumer-driven and data-driven, healthcare’s “value chain” will be torn apart and re-assembled in a thousand large and small ways. The new value chain will have to build around highest value - not around reimbursement amount - and how that value is defined. Healthcare will live and die by value like any other industry that is subject to true market pressures. A vector is really just a way of focusing on a dimension and its direction and velocity. Vectors might include the aging of the population, new technologies, changes and opportunities in the workforce, Value Based System Design, the evolution of insurance companies and plans, and behavioral health in the new era. Discuss with Joe which vectors best capture the trends of change for your organization. How will those vectors influence the new values and be influenced by them?
10) ReTooling The Mind of the Organization
Here are key skills your organization needs to become a nimble, adaptive organism. Joe makes tools of the buzzwords: he demonstrates how to plan with scenarios and how to develop what some call the “long conversation.” He gives vivid form to those vague-sounding concepts, such as knowledge management, competency transfer, sense-making, and “lean management,” , getting you the tools you actually do need to solve the core problems so difficult for organizations to wrap their collective minds around. System problems can be hard to grasp, but Joe can explain them and make meaning of the jargon. Formats include a keynote for an overview or a half-day or longer workshop for getting into it.
Article:
Joe Flower Has Answers on The Future of Healthcare
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